What Is a RACI Chart? Definition, Template, and Examples

That can make it hard for you to gain real-time clarity about where each task is in your project workflow. Can you identify exactly who’s doing what by when for each task, milestone, and deliverable in your project? Plus, with Wrike’s 360-degree visibility, your project will be completely transparent, meaning external stakeholders can stay up to date. Creating a RACI chart or one of the several alternatives is one thing, but putting all the moving pieces together and setting up a reliable system for ongoing project success is another. It can be tempting to create a lengthy list covering every single task imaginable but sometimes, less is more with a RACI chart. Try to think of the broad strategic objectives and milestones so as not to get too bogged down in the minutiae, which can make your chart hard to digest quickly.

define raci matrix

The final step is to assign a RACI value to each person against each task. Go through the sheet line by line and populate your matrix based on the definitions above. The function of a RACI matrix is to limit confusion about who should be responsible for what. That means less finger-pointing, avoidance tactics, and miscommunication when a difficult call needs to be made or an error needs addressing. RACI stands for the four different levels of involvement someone may have in a task, Responsible, Accountable, Consulted, and Informed. The ‘tasks’ listed can cover anything from a major milestone to a decision.

RACI Chart: Definition, guide and examples

If some or all participants work from outside, launch Live, the videoconferencing tool integrated in Klaxoon’s online whiteboard. Often these are specialists who’d be consulted only in the areas of their expertise for their opinion or advice. https://www.globalcloudteam.com/ So, in some projects there might be no C’s at all, and in others several. Start managing your projects efficiently & never struggle with complex tools again. If you need to manage your Asana projects in Instagantt, this is your product.

CARS becomes more specific to actions, and similar to RASCI, it adds the Support role when a single role or person can’t finish tasks independently. The matrix define raci matrix responsibility chart does not describe people’s interactions in a project. Once everybody is connected to RACI matrix, your brainstorming session can begin.

Examples of a RACI Matrix

In this section we present some of our most recommended RACI Chart Examples, which you can find in our RACI Chart Templates section. A RACI matrix might also be hard to implement for certain types of organizational structures such as a network organizational structure. Finally, Wrike makes it effortless to set up a RACI chart, even if you have no experience with them. Let’s examine how you might use a RACI chart to develop a new software application.

  • In order to effectively manage tasks in product development, it is essential to clearly define roles and responsibilities for all team members involved.
  • The RACI Matrix has a fixed layout with a horizontal axis of roles and a vertical axis with tasks, activities, deliverables and responsibilities.
  • The RACI matrix helps teams and organizations to identify who is responsible for each task, who is accountable for the overall outcome, who needs to be consulted, and who needs to be informed.
  • Responsible refers to the individual or team that is responsible for completing the task.
  • You may discover additional tasks to add to the y-axis as you uncover all the relevant stakeholders in the project.
  • Next, go through each cell of the matrix and fill in the appropriate RACI role (responsible, accountable, consulted, informed).

How you approach this will be dependent on your style of organization and existing project plan. When setting up a new PMO, you start by understanding the needs of the business. Then, you meet the stakeholders and whiteboard your way through several reams of sticky notes. Finally, you get to an understanding of WHY the PMO is needed and WHAT problems it will solve. A RACI matrix is mainly beneficial for managing projects when tasks involve multiple resources, run simultaneously, or are dependent on other tasks.


Outside of this exception, it is generally recommended that each role in the project or process for each task receive, at most, just one of the participation types. They may provide expertise or input to help ensure that the work is completed correctly. These people may be subject matter experts or other stakeholders who have valuable input to contribute to the project.

It’s no wonder that sometimes it feels like a Pandora’s box of different decision makers, project roles, and responsibilities. This is particularly true if you don’t have a project plan and the structures in place to complete the task milestones from start to finish while managing the responsible parties involved. The RACI chart has long been a popular tool amongst project managers around the world.

Understand what the RACI matrix is and how you can set it up

RACI Solutions has been helping organizations across the globe utilize the power of RACI to transform the dynamic of cross-functional teams since 2007. The individual(s) or groups who need to be informed after a decision or action is taken. The individual(s)or groups to be consulted prior to a final decision or action.

define raci matrix

(Lucky you!) Or maybe your project is small enough that it would be silly to take the time to go through this exercise. But it’s especially helpful when tasks require multiple resources, run concurrently, or depend on other tasks. This simple chart gives you an at-a-glance view of RACI meanings and how many people to assign to each role in your RACI matrix.

How to create a RACI matrix for your project

These simple spreadsheets or tables highlight the different states of responsibility a stakeholder has over a particular task or deliverable and denotes it with the letters R, A, C, or I. It’s typically implemented by color-coding each responsibility level and creating a simple table layout. A RACI chart—also known as a RACI matrix or responsibility assignment matrix—is a simple diagram used in project management to map task roles and responsibilities.

define raci matrix

But how do you make sure each of them is taking ownership of their tasks and actions? How do you, as a manager, make sure your team is fully aware of their own level of responsibility towards a specific task? That way, you can make sure that everyone on your team knows what to do and when to do it. And all you have to do is look at one central location in order to get the information because it’s all stored in the RACI chart.

Ways to Help Your Team Avoid Burnout

A RACI matrix makes it clear in no uncertain terms what needs to be done and the role that each person plays in each of those tasks. WIth inflexible definitions supplied for the four assigned roles, there is little room for misinterpretation. Instead of simply assigning responsibilities and expecting your team to fall into line, inform them of your decisions and give them an opportunity to give feedback before finalizing your chart. Now that we know what a RACI matrix is and what it is helpful for (and not helpful for) let’s delve into how to create one. RACI matrixes are popular in project management but can also be used for software development, business analytics, construction, and website development, among other disciplines. A RACI is not something you can pop on a SharePoint site or Confluence page and expect everyone to align with magically.